There is no way to entirely avoid conflict. Internal battles leave us sleepless. Discover the six components which all interpersonal conflicts people share including triggers that immediately anger us, four distinct styles of fighting, how crucial goal setting is, dealing with insults, when "I'm sorry" is not enough, and dirty versus clean fighting techniques. Conflicts do occur - on the job, at the dinner table, in social settings, between neighbors – they needn’t be nasty and end badly if we know how to handle them. Outcomes depend on our dispositions and the tactics we learn and use.